privacy & cookies
we respect your privacy
introduction
HUSH Silent Disco, (‘’ we”) is a partnership in England and Wales. The companies registered address is 69 Wellington Road, Newport, Isle of Wight, PO30 5PX. Mail is securely locked in a mailbox and is locked and alarmed when the premises isn’t occupied.
The following policy states how we collect and store your personal data and affects your legal rights and obligations so please read it carefully. If you have any questions, please contact us via email on hello@hushsilentdisco.co.uk or call our office, registered at 69 Wellington Road, Newport, Isle of Wight, PO30 5PX on 01983 717600.
personal data we collect
We collect, process, store, and use personal data when you book a Silent Disco, purchase a ticket to an event, or engage with our services. This may include:
Your name, email address, postal address, and payment information
Contact details of others you register for our events (with their consent)
When you provide us with personal data about someone else, you confirm that you have notified them of this privacy policy and obtained their consent where required.
All personal data must be true, accurate, and complete. If we suspect fraud or receive false data, we may investigate and retain a record of it.
data we automatically collect
When you use our event ticket shop, we (or third-party services on our behalf) may automatically collect data such as:
Device ID or IP address
Browser type and operating system
Language, time zone, and other settings
Browsing patterns and interaction data
This data is collected using cookies, as explained in the Cookies section, and helps us improve our services and website performance. Advertisers may also collect non-personal data to show relevant ads.
marketing communications
If you opt in to receive marketing communications, we will process your data to send you updates such as:
Newsletters
Blog posts
Event updates
Surveys and promotions
You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at hello@hushsilentdisco.co.uk. Please allow up to 5 business days for changes to take effect. Until you opt out, we will retain your information for marketing purposes.
lawful processing of your personal data
We process your personal data to fulfill our contractual obligations, including:
Delivering event tickets
Communicating important event details
Responding to your queries, feedback, or complaints
We also process data for our legitimate interests, such as:
Customer service
Legal and regulatory compliance (e.g. anti-fraud or anti-money laundering)
Auditing
Policy updates
who we share your data with
We may share your data with trusted third parties who assist us in delivering our services, including:
Payment processors
Ticketing platforms
Email and IT service providers
Accountants, legal advisors, and auditors
We may also disclose data if required by law, or in connection with a merger, acquisition, or sale of business assets.
where we store and process your data
Your personal data may be stored or processed outside the European Union. In such cases, we ensure that appropriate safeguards (such as Standard Contractual Clauses) are in place to protect your data.
cookies
Cookies are small files stored on your device that help us:
Recognise you on return visits
Personalise your experience
Analyse website traffic
You can disable cookies through your browser settings, but note that some features may not function properly.
We also use Google Analytics for anonymous traffic analysis. It places persistent cookies but does not collect personal data. You can disable these cookies in your browser if you prefer.
security
We use appropriate technical and organisational measures to protect your data from unauthorised access, loss, or misuse. These include:
Secure servers
SSL encryption for payment data
However, no system is 100% secure. You are responsible for keeping any passwords confidential.
your rights
You have the right to:
Request access to your data
Correct inaccuracies
Request deletion of your data
Withdraw consent to marketing communications
To exercise your rights, contact: hello@hushsilentdisco.co.uk.
We may charge a reasonable fee for unfounded or excessive requests.
If you have concerns about how we handle your data, you can contact the UK Information Commissioner’s Office at www.ico.org.uk.
external links
Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. Please review their privacy policies separately.
data retention
We retain your personal data as follows:
Registered users: until your account is closed
Marketing recipients: until you opt out
Event bookings or inquiries: 6 months from your last contact
General
If any provision of this policy is deemed unenforceable, the remaining provisions will remain in full force.
This policy is governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the English courts.
We may update this policy from time to time. By continuing to use our website or services after changes are posted, you accept the updated terms.